Customers faq’s

Most Common Questions

  • What is the legal training requirements for lift trucks?
    The Provision and Use of Work Equipment Regulations 1998 (PUWER) place certain requirements on employers. You MUST make sure that all people who use, supervise or manage the use of work equipment have received ‘adequate training’, which includes:
    • -The correct use of the equipment;
    • -Any risks from its use;
    • -The precautions to take
  • When is re-training required?
    At least once every 3-5 years. Or sooner if an accident has occurred, or non-use for a long period of time. Our certificates of training are valid for 5 years.
    An operator needs to use a different truck type e.g. has been trained on a counterbalance forklift, but know needs to use a reach truck or PPT etc.
  • What steps do I need to take in order to be compliant when using a lift truck in the workplace?
    1) All operators and supervisors of each truck type must have ‘adequate training’.
    2) Pre-Use checks must be carried out at least once a week (ideally daily). You can download our guide here: pre-use checks (pdf)
    3) Each lift truck is required by law to have a 'Thorough Examination' under LOLER & PUWER. This must be done every 12 months. If a forklift is used to lift a person using an appropriate safety cage, then this inspection must be done every 6 months. Visit The Fork Lift Truck Association for more information.
  • What is the minimum age at which people can operate lift trucks?
    Lift truck operators should be over the minimum school leaving age (16 years old), except in ports where they must be at least 18 years old.
  • What is a forklift licence anyway?
    There is no such thing as a licence to operate a fork lift! Many people refer to their certificate of basic training as a "licence" but this is not the case. The certificate that is issued to successful candidates after a training course is properly known as a "Certificate of Training" and is usually accepted as proof that the holder has attended an accredited training course and passed the fork lift test. Many people think it is like a car licence but this is not the case and never has been.
  • What happens if we don’t pass?
    If we feel the course it is not suitable for you, then you will receive a refund.
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